In Gigas, we not only offer cutting-edge services in the digital world, but we also provide a unique opportunity for you to become the protagonist of your own success story.
We are a team of passionate and dedicated individuals working to push innovation and technology to new limits. We thrive on nurturing talent in every aspect and are committed to equality regardless of gender, country of origin, age, and diversity of abilities.
If you're seeking a place where your skills and passion can come together in an environment of constant growth, at Gigas, every day is an opportunity to learn, grow, and excel.
Credibility, respect, impartiality, camaraderie, and pride make Gigas the best place to work
Join Gigas, and may the force be with you
Send us your CV* at jobs@gigas.com, and we will contact you when we have an opening that suits you. Don't forget to specify the position you are applying for in the subject of the email.
In Gigas, we are looking for a Commercial Consultant profile for our Direct Sales ES team.
Job Mission
You will be responsible for achieving the assigned sales objectives, focused on acquiring new customers and ensuring the sustained growth of the business and full customer satisfaction, fostering a relationship of trust and profitability.
What responsibilities and tasks will you be in charge of?
Conduct prospecting in the assigned market target to acquire new customers, identifying, developing, and positioning proposals with the best solutions and competitive advantages for commercial success.
Manage the assigned portfolio through a personalized plan, generating a strong relationship of trust and proximity, aiming for long-lasting loyalty and sustained business growth.
Weekly reporting, through precise activity reports, on open opportunities, with objective tracking to ensure the business volume plan.
Continuously improve knowledge of ICT solutions through annual commercial and technical certifications (with excellent results) of all strategic services/products of the Company.
Ensure that internal processes are closed and resolved to ensure a maximum quality customer experience.
Minimum Requirements
Minimum 3-5 years of experience in the ICT sector, especially in cloud sales in SAS environments.
Solid technical knowledge in Cloud (Telco and Security experience valued)
Knowledge of the Spanish market.
What skills would we like you to have?
Strong customer orientation.
Proactivity, empathy, and perseverance.
Creativity to find solutions, present them, negotiate, and close deals.
Great negotiating skills.
Ability to deal with competitive and high-pressure environments.
Autonomy for client management and acquisition.
Good written and verbal communication skills.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Technical Support
(Spain)
In Gigas, we are looking for a Technical Support profile for our Cloud Support in Spain.
Job Mission
You will be responsible for providing a quality technical support service aimed at satisfying the customer by understanding from the first communication of the customer to Gigas as a convergent operator, to the relevant actions for its resolution within the time and manner established by the department, offering a complete satisfactory experience.
What responsibilities and tasks will you be in charge of?
Customer service via phone (Infoe) and ticket system (Kayako).
Accurate ticket management, categorization, and documentation of issue resolutions.
Monitoring of various alarm panels to execute alert actions and coordinate reviews with other company departments.
Direct management with vendors for incidents and maintenance.
Maintenance of repositories for internal procedures and technical issue resolution procedures using the Redmine tool.
Maintenance of repositories for customer queries.
Direct reporting of issues in the environment or production detected by the technician or reported by the customer.
Customer orientation, active listening, and empathy.
Ability to work in a team.
Capacity to manage high-volume work.
Organizational and adaptive skills.
Ability to contribute to improving the technical quality of the team.
What do we offer?
Permanent contract.
Remuneration composed of fixed and variable components.
Monday to Friday schedule from 09:00 to 18:00.
On-site work mode.
Flexible Remuneration Plan.
Very good working atmosphere.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Pre-sales Engineer
Barcelona (Spain)
In Gigas, we are looking for a Pre-sales Engineer profile for our Sales team in our T-Partner area in Barcelona.
Job Mission
You will be responsible for preparing our internal technical proposals, analyzing tender documents, and strategically deciding whether to compete in the market.
What responsibilities and tasks will you be in charge of?
Development and design of projects and proposals according to customer needs.
Identification of needs and comprehensive solutions suitable for each customer.
Evaluation and development of customized telephony solutions.
Well-written proposals and project defense.
Occasional project follow-up with Project Manager functions.
Direct contact with providers of different technological solutions.
Minimum Requirements
Experience minimum of 2 years in:
Preparation of complex bids in response to tenders.
Fixed-line telephony for businesses (telephone exchanges), Voice over IP, or networking (switch networks).
Intermediate to high level of English.
High level of proficiency in Excel.
Requirements we will value:
Alcatel ACPS certification.
Pre-sales certifications in MITEL or UNIFY.
Experience in major operators or data communications integrators.
What skills would we like you to have?
Strong customer orientation.
Proactivity, empathy, and perseverance.
Creativity to find and design solutions and present them.
Autonomy for management and business vision.
Good written and verbal communication skills.
Organizational capacity, rigor, and precision.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Senior Financial Accountant
(Spain)
At Gigas, we are seeking a profile for a Senior Financial Accountant to join our Accounting, Treasury & Tax team in Spain.
Job Mission
You will be responsible for ensuring accurate accounting records of the company's operations in accordance with established accounting standards by national accounting bodies and the group's accounting policies.
What responsibilities and tasks will you be in charge of?
Recording of customer and supplier invoices in the accounting system.
Recording of bank and credit card transactions in the accounting system.
Recording of fixed assets and depreciation in the accounting system.
Preparation of payment proposals for suppliers.
Balance reconciliation.
Bank reconciliations.
Tax preparation.
Treasury reports.
Fixed assets reports.
Financial statements reports.
Other administrative tasks.
Minimum Requirements
3 years of experience in accounting.
Advanced proficiency in office tools, primarily Excel.
Previous experience with Dynamics NAV (Microsoft Navision) will be considered a plus.
What skills would we like you to have?
Organizational skills.
Problem-solving and incident resolution abilities.
Accustomed to working in a team, interacting with other departments, and leading accounting and financial processes.
Good interpersonal skills and empathy with colleagues.
Strong analytical ability and attention to detail.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Expert Support Engineer
(Colombia)
In Gigas, we are looking for a profile of Expert Support Engineer for our team of N2 Cloud in Colombia.
Job Mission
You will be responsible for implementing and providing support for the server, backup, and security solutions provided by Gigas according to the scope of managed support.
What responsibilities and tasks will you be in charge of?
Installation and technical support for servers and Windows Server.
Support for Linux via command line.
Configuration of client server networks in the Gigas panel.
Installation of Fortigate firewall and rules required by clients.
Configuration of advanced backup services and backup tasks.
Management of Users and groups of Active Directory or local directories.
Group Policies of Active Directory and local directories.
Provision and delivery of services to clients.
Documentation and response to customer requests or incidents.
Telephone and chat support for clients.
Minimum Requirements
Experience of 3 years in IT:
Windows Server and Linux.
Linux administration under commands.
Configuration of LAN IP networks.
Assignment of policies, service publication, and Fortigate access.
Management of users and groups in active directory.
Management of local server users and groups.
Installation, configuration, and backup of SQL Server.
Installation of SAP Business One and SAP HANA installation.
Experience of 2 years in similar positions.
What skills would we like you to have?
Analytical thinking and results-oriented.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when facing undocumented issues.
Teamwork ability.
Analysis and diagnostic skills.
Ability to handle massive incidents and develop automatisms for repetitive incidents.
What do we offer?
Permanent contract.
Competitive compensation.
Monday to Friday schedule from 08:00 to 17:00.
Hybrid work model.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Client Engineering Specialist & Channel On Boarding
(Spain)
Job Mission
You will be responsible for providing service as a Pre-sales Engineer to key clients who require it, through presentations, gathering requirements, training, and support in configuring the Gigas control panel.
Additionally, you will be in charge of providing support to Channel clients, from gathering requirements to supporting migration and providing ongoing support, ensuring the quality of the transition to Gigas and the initial steps, reaching any technical and managerial level to achieve the desired outcome.
What responsibilities and tasks will you be in charge of?
Client management and service quality, maintaining high partner satisfaction.
Consulting and identification of proposals (technical and economic) for expanding services.
Initial support in migrations to Channel products and key clients.
Support following migration to Channel products and key clients.
Timely resolution of incidents within Channel products.
Technical support and resolution of issues/requests during the migration process to Channel products.
Identification of improvements for characterized clients.
Internal work and management of identified improvements to apply them to the partner.
Identification of problems or potential problems that may affect partners.
Management of solutions to identified problems or potential problems that may affect partners.
Management of solutions between pre-sales and sales teams to offer the best solutions to partners.
Identification of customer needs that contribute to cross-selling in the business.
Presentations to clients about Gigas solutions.
Training in the use of the Gigas panel for clients and partners.
Support for clients and partners in configuring various elements of the Gigas panel.
Minimum Requirements
Minimum of 5 years of experience in Linux and Windows systems management and 3 years of experience in end customer management.
Strong technical knowledge in Cloud.
Having courses or certifications in LPIC, Veeam, VMware is a plus.
Intermediate level of English.
What skills would we like you to have?
Analytical thinking and orientation towards positive results.
Self-management and dynamic learning.
Customer orientation.
Problem-solving skills.
Ability to accurately interpret the needs and issues of clients.
Proactivity.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Customer Loyalty Specialist
(Spain)
In Gigas, we are looking for a Customer Loyalty Specialist profile for our Direct Sales team in Spain.
Job Mission
You will be responsible for managing the customer base through a commercial follow-up policy, presentation, promotion, and sale of products and business solutions, along with the management of incoming leads generated by "digital" channels.
What responsibilities and tasks will you be in charge of?
Prospecting new clients through contact generation, trade fairs, follow-ups, and cold calls.
Management of the portfolio of non-established clients.
Reducing churn through effective follow-up.
Increasing revenue through presentation, promotion, and sale of products and services.
Management and processing of leads generated by existing "inbound" channels.
Preparation of reports and analytical treatment of actions, successes, and challenges.
Continuous improvement proposals based on feedback obtained from contacts.
Collaboration with the Product and Marketing team to develop new products, services, and/or contact and communication mechanisms within the customer base.
Minimum Requirements
4 years of experience in similar roles within the IT Telco / Cloud market.
Knowledge of the market for technology solutions based on SaaS.
Experience in telephone (inbound/outbound) contact and commercial experience in customer interactions.
Experience working with CRM tools and customer management.
What skills would we like you to have?
Good written and verbal communication skills.
Active listening ability.
Organization and time management.
Problem identification and resolution capability.
What do we offer?
Permanent contract.
Compensation package consisting of fixed and variable components.
Office hours with flexibility in start and finish times.
Hybrid work arrangement.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
Cybersecurity Technician
(Colombia)
At Gigas, we are looking for a Cybersecurity Technician for our Corporate Security team in Colombia
Job Mission
You will be responsible for ensuring the integrity, confidentiality, and availability of the company's systems and data through a comprehensive approach to cybersecurity, encompassing continuous analysis of the network and information systems to interdepartmental collaboration to enhance security posture.
What responsibilities and tasks will you be in charge of?
Analysis and Monitoring: Perform continuous analysis of network security and information systems to identify potential threats and vulnerabilities. This involves monitoring security events, audit logs, and security alerts to detect suspicious activities.
Incident Detection and Response: Participate in early detection and rapid response to security incidents, investigating and mitigating potential security breaches, attacks, or intrusions. This involves closely collaborating with the incident response team and following established procedures for security incident management.
Implementation of Security Measures: Assist in the implementation of technical and procedural security controls to protect company systems and data. This may include configuring and maintaining firewalls, intrusion detection systems, intrusion prevention systems, and other security solutions.
Vulnerability Management: Collaborate in identifying and evaluating vulnerabilities in the company's technological infrastructure, as well as applying patches and security solutions to mitigate risks.
Education and Awareness: Contribute to information security awareness among employees by providing training and resources to promote safe practices in technology use and data management.
Collaborate with other areas to enhance the company's cybersecurity posture.
Minimum Requirements
At least 3 years of practical experience in the field of information technology or information security.
Previous experience in roles related to information technology (IT) and information security.
Knowledge of methodologies and standards in security, CompTIA Security+, EC-Council Certified Ethical Hacker (CEH), Cisco Certified CyberOps Associate.
Knowledge of hyperscale management technologies such as Azure, AWS, Gcloud, OracleCloud, etc.
Experience with some of the following tools:
Wireshark, tcpdump, Iptables, Nmap, Nikto, Snort, Suricata, Nessus, OpenVAS, ELK Stack (Elasticsearch, Logstash, Kibana), Bitdefender, Crowdstrike Falcon, Fortinet Firewall.
What skills would we like you to have?
Ability to express ideas clearly and concisely both in written and verbal form to employees from other departments.
Ability to collaborate and work effectively in a team to resolve security issues and address incidents.
Willingness to acquire new knowledge and skills in a constantly evolving environment.
Ability to logically analyze security problems and find effective solutions.
Capability to pay attention to details and carry out tasks accurately and meticulously.
Commitment to high ethical standards and integrity in all activities related to information security.
What do we offer?
Permanent contract.
Competitive compensation.
Monday to Friday schedule from 08:30 to 17:30.
Hybrid work model (remote on Mondays and Fridays, and office-based on Tuesdays, Wednesdays, and Thursdays).
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.
System Administrator
(Colombia)
At Gigas, we are seeking a System Administrator for our N2 Cloud team.
Job Mission
You will be responsible for the management and resolution of incidents and requests in the area, as well as providing support to the Level 1 Support and infrastructure teams.
What responsibilities and tasks will you be in charge of?
Resolution of incidents and customer requests, related to Cloud systems in Linux and Windows environments, as well as Backup and Firewall systems, with quality, within established timeframes, using the Kayako helpdesk software.
Alarm resolution.
Drafting of technical documentation and procedures.
Creation of scripts and cron jobs for process automation.
Support and assistance to the Level 1 Support team.
Assistance to the infrastructure team, identifying potential incidents and improvements.
Minimum Requirements
3 years of experience in:
Windows Server Systems Administration, with the ability to interact with CMD and PowerShell, and the use of Event Viewer for issue resolution.
GNU Linux Systems Administration, with expertise in Linux bash, and the use of basic tools and command concatenation through the shell.
KVM/QEMU virtualization system administration through the shell (virsh).
Vmware virtualization system administration through a graphical environment.
MySQL database administration, with the ability to perform cross-querying.
Networking fundamentals and the ability to perform subnetting and work with VPNs.
Perimeter network systems such as Fortinet Firewalls or similar.
Specific knowledge in monitoring, both in Zabbix and Pandora, third-party software management for backup, balancers such as HAProxy, F5 Balancer, CPanel or Plesk, and DNS and Fortigate Firewall, will be highly valued.
What skills would we like you to have?
Analytical and results-oriented thinking.
Self-management and dynamic learning.
Ability to solve complex problems.
Creativity and originality when dealing with undocumented problems.
Resilience and stress management.
Ability to work in a team.
Capacity for prioritization in the face of a high workload.
What do we offer?
Permanent contract.
Compensation consisting of fixed and variable components.
Office hours from Monday to Friday from 10:00 to 19:00. Short-term entry into the Department's Guard shifts.
Hybrid work model.
Flexible Compensation Plan.
Very good working environment.
How to apply? Write us an email at jobs@gigas.com, indicating in the subject line the job title and your name.